SUPPORT FUNCTIONS (OVERVIEW)
OUR PEOPLE
Reliable electricity supply is dependent on many factors. It primarily depends on people with the expertise needed to provide leadership and to apply strategies, processes, systems and practices in the various functional areas of the business. Indeed, the combined human capital assets constitute the lifeblood of the CEB.
TRAINING
To meet the challenges of rapid technological advances and changes in customer demands, the CEB continuously upgrades the skills and competencies of its employees. Induction training is imparted to all new recruits so they can familiarise themselves with the company's policies and procedures, prior to their placement in the work set-up.
We empower our employees through on-the-job training, seminars, and conferences. Local training are conducted at CEB's Training School (CFPP) at Terre Rouge. Our staff members also benefit from international exposure through the ITEC/SCAAP training programme and various overseas schemes.
As part of its social responsibility obligation, the CEB also provides short-term work placements to students from institutions such as the University of Mauritius, University of Technology, Mauritius Institute of Training and Development and Charles Telfair Institute.
SAFETY
The management of Occupational Safety and Health is a primary concern of the CEB, given that the operational activities of the utility encompass multiple types of hazards. These include electrical, mechanical, civil, high structures, underground networks, and flammables. The CEB is highly committed to providing a safe and healthy working environment to all of its employees and contractors. The 'zero-rate accident' remains a focal point of the utility's safety improvement drive.
WELFARE
The CEB prides itself highly in looking after the welfare of its work-force. Our employees are encouraged to participate in sports and physical activities such as
- Regional football tournaments;
- Football matches between the winners of CEB Inter-zone Football Championship and CEB Rodrigues;
- Badminton Inter-Firms Competition; and
- Bowl Tournament organised by the Federation Mauricienne des Sports Corporatifs (FMSC).
INFORMATION TECHNOLOGY
Our vision is to create a "Connected Organisation" in which the different departments/sections communicate and work together more effectively, and where services are delivered to customers in a more accessible and timely manner.
The IT infrastructure at CEB sub-offices are continuously upgraded to ensure better connectivity at CEB Sub-Offices around the island. WiFi access is deployed at the Curepipe Head-Office and Ebène Corporate Office.
A Network Management System (NMS) enables a more efficient administration of the CEB Network through increased visibility of the network behaviour, rapid identification of performance bottle-necks, and more proactivity with regard to critical links in the Network.
Investment in servers and storage capacity is also an important component to ensure that we provide efficient, effective and quality service to our customers.
OUR PARTNERS
The procurement framework lays emphasis on transparency, fairness, impartiality, competitiveness, security, and confidentiality. There also exist an efficient stock system which ensures that materials are available for use and are procured when they attain the stock reorder level.
The CEB procurement policy and procedures are streamlined to ensure compliance with the Public Procurement Act and other relevant regulations.