Should you wish to apply for the insulation of CEB network, you can contact any of our Customer Service Centres by quoting your Contract Account or Business Partner Number, as reference, and making your request in writing or calling in person. 

You can also email us your request together with the scanned copies of the requested documents to 

A processing fee, as per rates applicable, shall be claimed to you in respect of the type of network adjacent to or crossing your premises. 

This fee will consequently initiate the preparation of a Cost Estimate for the required works. This cost estimate will be further claimed to you and will be carried out after receipt of the payment.