How can you help us?

 

  • Provide CEB officers with safe and convenient access to sites where CEB meters and installations are located;
  • Make a global effort towards energy saving and teaching children how to save energy;
  • Report any power interruption on our 130 helpdesk;
  • Do not interfere with your electricity meter;
  • Inform the CEB of any increase in your load at your premises whenever new equipment is being connected;
  • Let us know if you have not received your monthly bill;
  • You can anonymously report any case of electricity theft on 401 2007 or email to rps@ceb.intnet.mu. Your details will remain confidential.
  • Report installations that you suspect to be unsafe;
  • Avoid interference with any broken lines;
  • Inform us of any street lighting problems; e.g. black- out or daylight burning of a series of lanterns;
  • Inform the CEB of branches touching with CEB conductors;
  • Help us improve our services by emailing your suggestions or feedback on customerservice@ceb.intnet.mu