REPORTING OUTAGES AND FAULTS

The CEB provides a 24/7 emergencies and fault reporting service for complaints relating to faults and power outages. Just dial '130' and our agent will acknowledge receipt of your complaint within the shortest possible delay. Our 130 helpdesk can provide you with up-to-date information on power outages. The CEB will do its best to restore the power supply within the shortest possible delay. 

Please note that complaints of administrative nature such as on billing, tariff, or any other should be made at any of our Customer Service Centers.